All products shipped by HouseofNames.com are 100% Guaranteed. HouseofNames.com and its partners have been researching and writing family name history documents since 1968. We have provided millions of histories worldwide - each with the Personal Service that ensures that new customers become repeat customers.
We are confident that your order will be received on time, undamaged and will meet your expectations. If you are in any way disatisfied with the quality, condition or workmanship of your order, you can return it to us for a full refund. Shipping charges may apply. (We do not pay for return shipping unless we made an error in order processing or shipping. You must pay to return ship any item you are disatisfied with. In the case of items received with shipping charges due, we will automatically deduct the amount from your refund).