All products shipped by HouseofNames.com are 100% guaranteed.
We are confident that your order will be received on time, undamaged and will meet your expectations.
However, if you are in any way dissatisfied with the quality, condition or workmanship of your order, a refund can be arranged. Refunds and exchanges are not permitted after the allowable return period.
Physical goods may be returned within 365 days for a refund issued to the original tender. We may or may not request you to return the physical goods. If we request product to be returned, shipping charges may apply. (We do not pay for return shipping unless we made an error in order processing or shipping. You must pay to return ship any item you are dissatisfied with. In the case of items received with shipping charges due, we will automatically deduct the amount from your refund).
Digital products including JPGs and PDFs are available for refund within 30 days of receipt. A full refund would be issued to the original tender.
Refunds usually take 1 to 2 business days.
Please contact email@example.com to coordinate returns.
This page was last modified on 1 February 2022 at 9:09 EST